Frequently Asked Questions

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If you are more then 15 minutes late from start of class, instructor will ask you to reschedule for another date. 

A student can cancel class enrollment/reschedule 15 days before the start of the class without penalty, if a cancellation occurs after this the following amounts are deducted from the original payment:

• 10% from 8 to 14 days before event starts;
• 25% from 3 to 7 days before event starts;
• 50% from 1 to 2 days before event starts;
• 100% from 0 to 0 days before event starts or 1 day after event starts

If you are already CPR certified and are looking for additional training, there are several options available to further enhance your skills and knowledge in CPR and first aid. Here are some suggestions:

1. As long as your employees certification has  not expired, we can offer a review training. This  not the entire class length, instead, we focus on the key components.

2.. Refresher courses: Regularly attending refresher courses or workshops can help you stay up-to-date on the latest CPR techniques, guidelines, and best practices.

The minimum requirement for an onsite CPR and first aid class typically includes a certain number of participants to ensure the effectiveness of the training session. 

In general, onsite CPR and first aid classes may require a minimum of around 4-6 participants to conduct the training session. This minimum number helps cover the costs associated with organizing the class and ensures that there is enough engagement and interaction among participants during the training. Maximum class size is 12 students per instructor for CPR and 20 students per instructor for only first aid training

If you are interested in attending an onsite CPR and first aid class, it is recommended to check with us to inquire about their minimum participant requirements and any other details related to the class.

The billing minimum is 4 people. If you have less than 4, call us at 518-750-0626

For CPR training, it is recommended to have enough room to comfortably accommodate participants and allow for practical demonstrations and practice. A spacious area free of obstacles or hazards is ideal for conducting CPR training sessions effectively.

Typically, a room with a minimum size of around 15 feet by 15 feet for 6 people should be sufficient for conducting CPR training for a small group of participants. This size allows for participants to move around, practice chest compressions, and practice rescue breaths on manikins or training aids.

It is also important to ensure that the room has adequate ventilation and lighting to create a conducive learning environment. Additionally, having access to necessary training materials, such as CPR manikins, AED trainers, and instructional videos, is essential for conducting comprehensive CPR training sessions.

Overall, the amount of room needed for CPR training will depend on the number of participants and the specific training requirements. It is recommended to consult us to determine the appropriate space and setup for conducting CPR training effectively.

To reserve a class time, a 50 % deposit is due immediately. Remaining of payment is due upon completion of training.

A business can cancel training enrollment/reschedule 15 days before the start of the training without penalty, if a cancellation/reschedule occurs after this the following amounts are deducted from the original payment:

• 10% from 8 to 14 days before event starts;
• 25% from 3 to 7 days before event starts;
• 50% from 1 to 2 days before event starts;
• 100% from 0 to 0 days before event starts or 1 day after event starts

Certificates will be sent via email after full payment has been completed.

American Red Cross will be issued immediately after full payment.

American Heart Association can take up to 4 days from full payment.

American Health and Safety Institute can take up to 4 days from full payment.